April 24, 2014

Job summary

Career Level:
Entry Level (Less than 1 year of experience)
High School
Job type:
Part time
$10 per hour

¡Oiga! Support Assistant

About this job

Position Title: ¡Oiga! Support Assistant Department:

Reports to: ¡Oiga! Program Manager Status: Part Time

General Description:

The ¡Oiga! Support Assistant will work under the supervision of the Program Manager. This includes, but is not limited to, monitoring the youth in the classroom environment, attending staff development meetings, assist and support youth who may need assistance with computer technology software. This person must be very friendly, enthusiastic, and open minded person. The ¡Oiga! Support assistant will also participate in outreach and curriculum development.   

The ¡Oiga! Support Assistant is also responsible for maintaining a learning environment where program participants can learn and accomplish their goals.


Duties and Responsibilities:

  • Recruit and refer any potential candidates to Program Manager.
  • Prepare all materials needed for class before program time.
  • Assist youth in the classroom environment when working on the computers.
  • Work side by side with the program Manager to further improve and enhance programming.
  • Neighborhood outreach if enrollment is low.
  • The ability to cover a class if the Program manager is out.
  • Organize all documents for each individual student.
  • Observe students in class while the professor is giving out lessons.
  • Communicate with the Manager regarding anything concerning students.
  • Follow up with any student that missed class and provide all necessary assistance.
  • Develop retention strategies and ensure participants successfully complete or graduate from the program.
  • Attend trips and outdoor activities with youth.
  • Help students with assignment questions or print assignments.
  • Help student’s access information that may be needed during the production process of the program.
  • Refer students within NSCA to use other resources available to them.
  • Must be on time and no un-excused absences.
  • Must show the desire to work with the youth.
  • Assist with organization of workshops for the program and program orientation.
  • Monitor computer lab during public access sessions.
  • Other tasks as assigned by immediate supervisor or Department’s supervisor within reasonable terms.



  • Preferably senior high school students or diploma required(In College for Arts/Photo/ or Video is a +++)
  • A minimum of two references
  • Must be  interactive with the youth
  • Must walk around the class frequently to monitor students.
  • Able to pass Child Abuse, Criminal and FBI Clearances Checks.
  • Strong work ethics, personal integrity, energy and enthusiasm in accomplishing all tasks effectively and efficiently.
  • Ability to develop strong trusting and respectful relationships with program participants.
  • Excellent verbal and written communication skills in English and Spanish
  • Excellent computer skills, particularly MS Office suite and Internet research
  • Strong commitment to the local community and to NSCA’s mission
  • Ability to work evening hours when required.
  • The basic knowledge of how to work with editing software and or knowledge of the post production process is a plus.
  • Good sense of humor a plus.

Physical Demands:

  • Ability to lift up to 25 pounds
  • Ability to climb steps
  • Long periods of standing


Salary Range:      $10.00 per hour



*** NSCA is an Equal Opportunity Employer. Neighborhood Residents are given preference.***


Applicants who cannot apply online can apply in person at NSCA's main offices located at 149 W Susquehanna Avenue.

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